// data_protection :: godbet :: policy_v2026

Privacy Policy

Your privacy matters at godbet. This policy explains exactly what personal data we collect, why we collect it, how it is stored and protected, and what rights you hold as a player on our platform.

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Our Commitment to Privacy

Last Updated: 2026. This Privacy Policy ("Policy") describes how godbet ("we", "us", "our") collects, uses, stores, and protects personal data relating to players and visitors of godbet.onl ("the Platform"). This Policy forms part of the godbet Terms & Conditions and applies to all players based in Bangladesh and any other jurisdiction from which the platform is accessed.

At godbet, we take the privacy of our players seriously. We understand that when you share personal information with us — whether during registration, during KYC verification, or in the course of using our payment services — you are placing trust in us to handle that information responsibly. This Policy sets out exactly how we honour that trust.

We operate on a data-minimisation principle: we collect only the personal data that is genuinely necessary for the purposes described in this Policy. We do not sell your personal data to third parties for marketing or profiling purposes . We do not share your data with any party that is not directly involved in delivering our platform services to you.

By registering an account on godbet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the platform.

Important: This Policy may be updated periodically to reflect changes in our data practices or applicable law. Material updates will be communicated to registered players via email. The current version is always accessible at godbet.onl/privacy-policy.

Privacy Principles

The six core principles that guide how godbet handles your data

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SSL Encryption on Every Connection

All data transmitted between your device and godbet is protected by TLS/SSL encryption. This ensures that your login credentials, payment details, and personal information cannot be intercepted in transit by any third party.

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Purpose-Limited Data Collection

godbet collects personal data only for specific, clearly defined purposes — account management, payment processing, KYC compliance, fraud prevention, and service improvement. We do not collect data beyond what those purposes require.

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No Sale of Personal Data

godbet does not sell, rent, or trade your personal data to any third-party advertiser, data broker, or marketing organisation. Your information exists on our platform to serve you — not to generate revenue through its sale.

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Secure Data Storage

All personal data held by godbet is stored on secure servers with restricted access controls. Data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

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Your Rights Are Respected

Players have the right to access, correct, and — where applicable — request deletion of their personal data. godbet provides clear mechanisms for exercising these rights, and all requests are responded to within 30 days of receipt.

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Transparent Cookie Use

godbet uses cookies and similar technologies solely for platform functionality, session management, and aggregate analytics. We do not use third-party advertising cookies or cross-site tracking technologies that follow you beyond the godbet platform.

Data We Collect

A full breakdown of the personal information godbet processes

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1. Registration and Account Data

When you create a godbet account, we collect the information you provide during the registration process. This includes:

Full name

Your legal first and last name as it appears on your official identification documents.

Date of birth

Used to verify that you meet the minimum age requirement of 21 years for platform access.

Email address

Used for account communications, password resets, promotional messages (where opted-in), and security notifications.

Phone number

Used for account security, two-factor authentication, and player support communications.

Residential address

Collected as part of KYC requirements and for identity verification purposes.

Username / password

Password is stored in hashed form and is never accessible to godbet staff in plain text.

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2. Identity Verification (KYC) Documents

To comply with anti-money laundering (AML) obligations and to confirm player identity before processing withdrawals, godbet may request the following documents:

Government ID

National Identity Card (NID), passport, or driving licence issued by Bangladesh authorities or equivalent.

Proof of address

A utility bill, bank statement, or official document confirming your residential address, dated within the last three months.

Payment verification

Screenshot or confirmation of your bKash, Nagad, Rocket, or Upay account to confirm payment method ownership.

KYC documents are stored securely with restricted access and are used exclusively for verification and compliance purposes. They are retained for the minimum period required by applicable law.

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3. Financial and Transaction Data

godbet maintains a record of all financial transactions conducted through your account. This includes deposit amounts, withdrawal requests, bonus credits, wager history, and game results. This data is retained for a minimum of five years to satisfy financial record-keeping obligations.

We do not store full card numbers or full mobile banking credentials. Payment method details are tokenised where applicable and processed via the relevant third-party payment provider (bKash, Nagad, Rocket, Upay, Visa, Mastercard, BRAC Bank, City Bank).

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4. Technical and Usage Data

When you access godbet, our servers automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, session duration, pages visited, and features used. This data is used to ensure platform stability, detect fraud, and improve the player experience. It is not used to identify you personally in isolation.

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5. Communications and Support Data

If you contact godbet customer support via email at [email protected], we retain a record of your enquiry and our response. This data is used to resolve your issue, improve support quality, and maintain an audit trail for compliance purposes. Support communications are retained for a period of two years from the date of the interaction.

How We Use Your Data

godbet uses personal data collected from players for the following lawful purposes. We process data only where we have a valid legal basis to do so — either to fulfil a contractual obligation to you, to comply with a legal requirement, or where we have a legitimate interest that does not override your privacy rights.

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Lawful Purposes for Processing

Account management

Creating and maintaining your player account, verifying your identity, and providing access to platform services.

Payment processing

Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods.

KYC & AML compliance

Verifying player identity and monitoring transactions to prevent money laundering and financial crime.

Fraud prevention

Detecting and investigating suspicious account activity, multi-accounting, and bonus abuse.

Customer support

Responding to player enquiries and resolving account-related issues promptly and accurately.

Service improvement

Analysing aggregated usage patterns to improve platform performance, game selection, and player experience.

Responsible gaming

Monitoring player behaviour to identify potential problem gambling patterns and applying player protection tools where appropriate.

Marketing (opt-in only)

Sending promotional offers and platform news to players who have explicitly opted in to marketing communications. You may opt out at any time.

Data Sharing

godbet does not sell or rent your personal data to any third party. We share personal data only in the following limited and necessary circumstances:

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When We Share Data

Payment service providers: When you make a deposit or withdrawal, transaction data is shared with the relevant payment provider (bKash, Nagad, Rocket, Upay, Visa, Mastercard, BRAC Bank, City Bank) solely for the purpose of processing that transaction. These providers have their own privacy policies governing how they handle data.

Game software providers: Game activity data may be shared with licensed game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) for purposes of game delivery, fairness auditing, and technical support.

Legal and regulatory authorities: godbet may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by law, court order, or in connection with an investigation into suspected criminal activity.

Professional advisers: We may share data in confidence with our legal counsel, auditors, or compliance advisers where necessary to obtain professional advice or to defend legal claims.

Business transfers: In the event of a merger, acquisition, or sale of all or part of the godbet business, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the privacy terms that will apply.

Cookies & Tracking

godbet uses cookies — small text files stored on your device — to maintain your session, remember your preferences, and collect aggregate analytics data. We do not use advertising cookies or allow third-party trackers to access your browsing behaviour for commercial profiling purposes.

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Types of Cookies We Use

Essential

Required for the platform to function. These cookies manage your login session and maintain security tokens. They cannot be disabled.

Functional

Remember your preferences such as language settings, game filters, and display options to personalise your experience.

Analytics

Collect anonymous, aggregated data about how players navigate the platform. Used to identify technical issues and improve usability.

Cookie control: You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies will prevent you from logging in to your godbet account and accessing platform services.

Your Data Rights

Rights you hold regarding your personal data held by godbet

godbet recognises the following data subject rights. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a full response within 30 days.

Right of access: You may request a copy of all personal data godbet holds about you, including the purposes for which it is processed and the categories of recipients with whom it has been shared.
Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligation to retain certain records (e.g., financial transaction history).
Right to restrict processing: You may request that we limit the processing of your data in certain circumstances, such as where you contest the accuracy of the data or object to our legitimate interest basis for processing.
Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
Right to object: You have the right to object to processing of your data where we rely on legitimate interests as our legal basis, including where we process your data for direct marketing purposes.
Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

Data Retention

godbet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

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Retention Periods by Data Category

Account data

Retained for the duration of your active account plus 5 years following permanent account closure.

KYC documents

Retained for a minimum of 5 years from the date of verification, or longer if required by AML regulations.

Transaction records

Retained for a minimum of 5 years from the date of the transaction for financial compliance purposes.

Support communications

Retained for 2 years from the date of the interaction.

Technical / log data

Retained for up to 12 months, after which it is anonymised or deleted.

Marketing preferences

Retained until you withdraw consent, after which opt-out records are kept for compliance for 2 years.

Data Security

godbet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include TLS/SSL encryption for all data in transit, password hashing using industry-standard algorithms, role-based access controls limiting staff access to personal data, regular security reviews and vulnerability assessments, and secure server infrastructure with restricted physical and network access.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, godbet will notify affected players without undue delay, providing details of the nature of the breach, the likely consequences, and the remedial measures being taken.

Security tip for players: Use a unique, strong password for your godbet account. Never share your login credentials with anyone. Enable two-factor authentication where available. If you suspect your account has been compromised, contact [email protected] immediately.

Your acceptance: By using godbet, you confirm that you have read this Privacy Policy and consent to the collection and use of your personal data as described. For any privacy-related enquiry or to exercise your data rights, contact us at [email protected] with the subject line "Data Rights Request".

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